1. Use of Website

This website is intended to provide information about our home care services and allow users to contact us, request services, or apply for employment.

You agree to use this website only for lawful purposes and not for any activity that could harm, disrupt, or interfere with the operation of the website or our services.

Age Requirement

By using our services, you confirm that you are at least 18 years of age or have permission from a parent or legal guardian.

2. Services Disclaimer

NuLook Homecare Agency, LLC provides non-emergency home care services. Information on this website is for general informational purposes only and does not constitute medical advice.

For medical emergencies, call 911 immediately.

3. User Submissions

By submitting forms through our website (including contact forms, intake forms, or applications), you agree that:

• The information provided is accurate and complete

• You grant us permission to use this information to respond to your request and provide services

• You understand that submission of information does not guarantee service availability

4. SMS Communications & Consent

By providing your phone number to NuLook Homecare Agency, LLC, you consent to receive text messages related to your inquiry, services, or account.

These messages may include:

• Appointment confirmations and reminders

• Service updates

• Follow-up communications

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP or request assistance by replying HELP.

SMS communications are used strictly for customer care purposes unless additional consent is provided for marketing messages.

We do not share, sell, rent, or disclose your phone number or SMS consent information to third parties or affiliates for marketing purposes.

For more details on how your information is handled, please review our Privacy Policy.

5. Privacy & Data Protection

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

By using our website, you acknowledge and agree to the terms outlined in our Privacy Policy.

6. HIPAA & Confidentiality

NuLook Homecare Agency, LLC takes reasonable steps to safeguard personal and health-related information in accordance with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.

Any health-related information shared through our services is handled with appropriate confidentiality and security measures. However, users are advised not to submit highly sensitive medical information through unsecured website forms.

7. Third-Party Services

Our website may use third-party tools and services (such as communication platforms, scheduling systems, or analytics providers). These third parties may process information according to their own policies.

We are not responsible for the practices or policies of third-party services.

8. Intellectual Property

All content on this website, including text, graphics, logos, and design elements, is the property of NuLook Homecare Agency, LLC and may not be copied, reproduced, or distributed without permission.

9. Limitation of Liability

NuLook Homecare Agency, LLC shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use this website or services.

10. Modifications

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date.

11. Governing Law

These Terms and Conditions are governed by the laws of the State of North Carolina.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

NuLook Homecare Agency, LLC
Phone: (919) 747-9491
Email: [email protected]
Website: https://www.nulookhomecare.com