Transparency, Privacy & Compliance You Can Trust
At NuLook Home Care Agency, we are committed to protecting privacy, maintaining compliance, supporting accessibility, and ensuring every client, family, employee, and partner is treated with dignity and respect.
This resource center provides access to important policies, notices, rights, and compliance information that help guide our services and operations.
Client & Family Resources
Client Rights
Learn about your rights, protections, privacy, and participation in care.
Complaint & Grievance Policy
Information on reporting concerns, complaints, and service issues.
HIPAA & Privacy Commitment
How NuLook protects confidential client information.
Notice of Non-Discrimination
Our commitment to fair and equitable treatment for everyone.
Privacy & Website Policies
Privacy Policy
How we collect, use, and protect your data.
Terms & Conditions
Rules and guidelines for using our website and services.
Website Disclaimer
Important legal disclaimers regarding website content.
SMS Terms & Conditions
Policies regarding text message communications.
Cookie Policy
Information regarding website cookies and analytics tracking. (Coming Soon)
Employment & Recruiting
Accessibility
Need Assistance?
If you have questions regarding privacy, accessibility, client rights, complaints, employment practices, or compliance matters, our team is available to help.
NuLook Home Care Agency
2949 New Bern Ave Suite 108B
Raleigh, NC 27610
Phone: (919) 747-9491
